Frequently Asked Questions

Frequently Asked Questions

 

What do I get with a subscription?

Every two months, we will ship to you a recipe kit with individually packaged ingredients and instructions needed to home brew your own beer. Each kit will have the ingredients needed to yield one gallon (about ten 12-ounce bottles) of beer.

Browse our archives to see recipe kits that we’ve sent out in the past.

 

What if I've never brewed beer before?

No worries! We strive to take the mystery out of brewing beer and have made sure that the ingredients are measured and individually wrapped, and that the instructions are written as clear as we can. Humans have been making beer for thousands of years. Can you boil water? Then you can make good beer! But if you need help, we are happily available through email, Facebook, or Twitter.

 

Do I need any special equipment?

You will need equipment for making your wort, and then transporting, fermenting, and bottling your beer. You can usually pick up all the equipment you need from most large-chain hardware or general stores. For your convenience, if you do not have any home brewing equipment, we have assembled a starter kit with the essentials to quickly get you started. Our starter kit will be available for you to add to your cart before checkout.

 

How do I choose which beer I get?

While you will get to select from the pale beer kit or the dark beer kit, each shipment will be selected by the Artisan Brew team. Rest assured, these will be recipes that are tested and approved by yours truly; we would never send out a recipe we wouldn’t recommend!

 

What is the difference between the pale and dark kit?

The pale beer recipe kit will yield a beer that is lighter in color with SRM (Standard Reference Method) around or below 20. These beers can include hefeweizens, witbiers, pale ales, blonde ales, amber ales, and English bitters. The dark beer recipe kit will yield a beer that is richer in color with SRM around or above 20. These beers can include brown ales, dunkelweizens, porters, and stouts.

 

How do I know which subscription is right for me?

We’ve got you covered! We have a questionnaire that can help you figure which subscription is best for you.

 

Can I switch my subscription?

Yes, if you want to switch between pale recipes and dark recipes, you can do so by logging in to your account. Click View to see the subscription you want to change, and then click Switch Recipe to choose what you want to change.

 

Can I cancel my subscription?

Yes, you can cancel subscriptions by logging in to your account, and you will not receive anymore recurring charges. Pre-paid subscriptions will end before the next renewal date. Please contact us to let us know what we could do to make your experience better.

 

I really liked one of the recipes. Can I order more?

Absolutely! We keep a small reserve of recipe kits that are available to subscribers to be ordered from the online shop, while supplies last.

 

What if I'm not happy with my beer?

While we would never send a recipe that we have not personally brewed and recommend, we understand that not all flavors of beer are for everyone. If you are unhappy with a recipe, please let us know, and we will try to do a better job at finding beers you love.

 

I didn't find my question here. How can I get more information?

Feel free to contact us by email, Facebook, or Twitter. We’ll try to respond as soon as possible.